← CatchBack Camera

SUPPORT · 支援

CatchBack Camera Support

How to save the moment, understand the status, and recover from common problems.

English

CatchBack Camera saves the previous 15, 30, or 60 seconds after you tap the orange rewind button. Keep the camera screen open and wait until the selected buffer is ready.

If a clip cannot be saved

  1. Open iPhone Settings and confirm Camera, Microphone, and Add to Photos access for CatchBack Camera.
  2. Keep at least 250 MB of free storage available.
  3. Keep CatchBack Camera open until saving finishes.
  4. Check the on-screen status. The app shows success only after Photos confirms the save.

The app works locally and has no account or cloud sync. For help, contact a521266345@outlook.com and include your iPhone model, iOS version, selected duration, and the exact on-screen error. Do not send private video unless specifically requested and you choose to do so.

繁體中文

點選橙色倒帶按鈕後,倒帶相機可以儲存剛才 15、30 或 60 秒。請保持相機畫面開啟, 並等待所選緩衝時間準備完成。

若片段無法儲存

  1. 打開 iPhone「設定」,確認倒帶相機已取得相機、麥克風及「加入照片」權限。
  2. 保留至少 250 MB 可用儲存空間。
  3. 儲存完成前保持倒帶相機開啟。
  4. 查看畫面狀態;只有系統「照片」確認成功後,App 才會顯示儲存成功。

App 在本機運作,沒有帳號或雲端同步。如需協助,請聯絡 a521266345@outlook.com,並附上 iPhone 型號、iOS 版本、所選秒數及畫面顯示的完整錯誤。除非我們特別要求且你願意提供, 否則請勿寄送私人影片。